1. Who controls your information
The data controller is Persian Royal Rug, operated by Hamed Khodabakhshi. You may contact us at info@persianroyalrug.com or at our Central Office: No. 4, Farhad Building, Amir Kabir Square, Kish Island, Iran.
2. Information we collect
Depending on how you contact us, we may collect your name, country, email address, WhatsApp number, message subject and message text. Our membership form also records the page address, selected language and submission time. Standard technical request data may be processed by our website host or form provider.
3. Why we use this information
We use submitted information to answer enquiries, provide product and order assistance, arrange international client support, manage membership requests, send requested news or offers, maintain records of consent and protect the website against misuse.
4. Consent and legal basis
Membership and promotional communications are based on your consent. Enquiry information may also be processed to take steps at your request before a purchase or service. Where applicable, limited processing may rely on legitimate interests such as website security, fraud prevention and record keeping. You may withdraw consent at any time.
5. Service providers and third parties
Membership form submissions are transmitted through FormSubmit to our email address. FormSubmit acts as a third-party form delivery service and may process submission data under its own privacy terms. You can review its policy at FormSubmit Privacy Policy. Email providers, hosting providers and, when you choose to use it, WhatsApp may also process information needed to deliver their services.
6. How long we keep information
Routine enquiries, membership records and promotional records are retained for no longer than six months after the last correspondence, submission or activity, unless you withdraw consent or request deletion earlier. Information may be kept longer only when required for legal, accounting, dispute or security purposes.
7. International processing
Because we serve international clients and use third-party online services, information may be processed in countries other than your own. We seek to limit the information shared and use service providers only for the purposes described in this policy.
8. Your choices and rights
You may ask for access to, correction of or deletion of your personal information, or withdraw consent for promotional communication. Send your request from the relevant email address to info@persianroyalrug.com. We may request reasonable verification before acting on a request.
9. Browser storage
The website uses local or session browser storage to remember language selection and support navigation. The current website source does not intentionally set advertising or behavioural-tracking cookies. Third-party services opened from this site may apply their own technologies and policies.
10. Security and children
We apply reasonable technical and organisational safeguards, but no internet transmission is completely risk-free. This website and its forms are intended for adults and business enquiries. A person under 16 should submit personal information only with the involvement of a parent or legal guardian.
11. Changes to this policy
We may update this policy when our forms, providers or legal obligations change. The current revision date appears at the top of this page.
12. Privacy contact
For privacy questions, consent withdrawal or deletion requests, email info@persianroyalrug.com.